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Retaining Talent When You Can't Afford Them: The Economics of Meaning

·1265 words·6 mins·
Ben Schmidt
Author
I am going to help you build the impossible.

It usually happens on a Tuesday.

You are deep in focus mode, perhaps coding or reviewing a pitch deck, when the Slack notification pops up.

“Hey, do you have five minutes to chat?”

Your stomach drops. You know that tone. You know that specific request for vague, unscheduled time. You walk into the conference room or jump on the Zoom call, and there it is.

They have an offer.

It is from a large corporation. Maybe a Big Tech firm. Maybe a legacy competitor. The number is staggering. It is a thirty percent raise. Maybe fifty percent. It comes with a signing bonus that is larger than your entire monthly burn rate.

You look at your bank account. You look at your projections. You know immediately that you cannot match it. If you try, you will break the company structure or shorten your runway to a dangerous level.

So what do you do?

Do you shake their hand and wish them luck?

Or do you fight for them?

If you choose to fight, you must understand that you are not fighting an economic battle. You are fighting a psychological one. You cannot win on cash, so you must change the currency of the negotiation.

The Hierarchy of Motivation

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To understand how to retain someone who is being offered a fortune, we have to look at why they joined you in the first place.

They did not join your chaotic, unproven startup because they wanted safety. They joined because they wanted something else.

Psychologist Frederick Herzberg proposed a theory known as the Two-Factor Theory. He distinguished between “hygiene factors” and “motivators.”

Salary is a hygiene factor. If it is too low, people are unhappy. But once it is adequate, increasing it does not necessarily increase satisfaction or motivation.

The real motivators are achievement, recognition, the work itself, responsibility, and advancement.

Your competitor, the giant corporation, is offering an abundance of hygiene factors. They are offering safety, benefits, and cash. But they are often starving their employees of the motivators.

This is your leverage.

In a large company, your star engineer is a cog. They work on a button that goes on a page that gets reviewed by three committees. In your company, they are the architect. They build the engine.

You need to remind them of this trade-off. You need to ask them explicitly: “Do you want to make more money to manage a small piece of something big, or do you want to build the whole thing yourself?”

Selling Career Velocity

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There is a concept called career velocity that is often more valuable than immediate cash compensation.

In a corporate environment, career progression is linear and time-gated. You are a Junior Associate for two years. Then you are an Associate. Then, if you are lucky and someone retires, you become a Senior Associate.

In a startup, time is compressed.

A talented employee can go from an individual contributor to a Head of Department in eighteen months if the company scales. They get exposure to things they would never see in a siloed corporation. They see the P&L. They sit in on investor updates. They hire their own team.

When you are countering a big offer, you are selling the resume of the future.

You can frame it this way: “If you go there, in two years you will be a Senior Engineer with a nice savings account. If you stay here, in two years you will have built an engineering department from scratch and scaled a product to millions of users. Which of those profiles is worth more in the long run?”

You are offering them an education that simply cannot be bought.

However, this argument only works if you are actually willing to give them that responsibility. You cannot promise growth and then micromanage them. You have to be willing to let them drive.

The Mathematics of the Lottery Ticket

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We cannot ignore the financial component entirely. While you cannot match the salary, you have a tool the corporation does not.

Equity.

But most founders explain equity poorly. They wave their hands and talk about “when we exit.” It feels like monopoly money.

You need to make it concrete.

Sit down with them. Open a spreadsheet. Show them the cap table logic. “If we hit our targets and exit at a 5x valuation, your 0.5 percent is worth this much. If we hit a 10x valuation, it is worth this much.”

Be honest about the risk. Tell them it could be worth zero. But then explain the asymmetry of the bet.

A salary is a linear reward. Equity is a geometric reward.

If they believe in the mission, and more importantly, if they believe in their own ability to impact that mission, the equity becomes a proxy for their self-confidence.

This leads to a difficult question we must ask ourselves.

Is the equity we gave them actually enough? Often, when a key employee is looking to leave, it is because their grant has vested or been diluted, and they no longer feel like an owner. You might need to refresh their grants. It is cheaper to give a key player more stock than it is to replace them and lose months of institutional knowledge.

The radical transparency of the runway

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Sometimes, the best retention strategy is simply telling the truth.

Share your constraints. Show them the bank account. Say, “I would love to pay you that much. You are worth that much. But we do not have it. Here is exactly where our money is going.”

This level of transparency treats them like a partner rather than a subordinate. It invites them into the problem-solving process.

Maybe there is a middle ground. Maybe you can offer a four-day workweek. Maybe you can offer full remote flexibility while the corporation demands a return to the office. Maybe you can fund a specific training or conference they want to attend.

By laying the cards on the table, you strip away the adversarial nature of the negotiation. You are no longer opponents. You are two people trying to solve a resource allocation problem.

Knowing When to Fold

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There is a painful reality we must confront.

Sometimes, you should encourage them to take the offer.

If an employee has a sick parent, or a new baby, or a mortgage that is crushing them, the “mission” does not pay the bills. If the salary gap is life-changing for them, and you try to guilt them into staying, you are being selfish.

If you truly care about your people, you want what is best for them.

Ironically, telling a star employee, “That is an incredible offer, and given your goals for your family, I think you should take it,” creates a profound level of loyalty.

They leaves on good terms. They become an alumni ambassador for your brand. And often, six months later, when they are bored to tears in the corporate bureaucracy, they call you up.

“I made a mistake,” they say. “Can I come back?”

And because you didn’t burn the bridge, you can say yes.

Building a company is about gathering a tribe. You want people who are there because they are obsessed with the problem you are solving, not just because the direct deposit clears every two weeks. When you cannot pay top dollar, you filter for the believers.

But you must make sure that what you are asking them to believe in is worth the sacrifice.

This is a very long game, be sure to think a few moves ahead.