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The Tyranny of the Urgent: How to Reclaim Your Brain with Time Blocking

·1443 words·7 mins·
Ben Schmidt
Author
I am going to help you build the impossible.

It is 5:00 PM on a Tuesday.

You have been at your desk since 8:00 AM. You have not taken a lunch break. You have replied to forty emails. You have sat in three Zoom meetings. You have put out two fires involving a vendor and a frustrated customer.

You are exhausted.

But as you close your laptop, a sinking feeling settles in your stomach. You look at your to-do list, the one you wrote this morning with such optimism. You realize you have not checked off a single major item.

The strategic plan is still unwritten. The pitch deck is still messy. The code for the new feature is still untouched.

You were busy all day, but you were not productive.

This is the paradox of the modern founder. We live in an ecosystem that rewards speed and responsiveness. We are told to hustle. We are told to be available.

But the work that actually moves the needle requires the opposite. It requires slowness. It requires silence. It requires deep, uninterrupted concentration.

We are caught in a war between the urgent and the important. The urgent is the Slack notification pinging you right now. The important is the product strategy that will save your company next year.

Most of us are letting the urgent win.

The Science of Attention Residue

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To understand why we feel so scattered, we have to look at how the human brain actually functions.

For years, we convinced ourselves that we could multitask. We wore it like a badge of honor. We thought we could answer emails while listening to a meeting while drafting a memo.

Neuroscience has proven this is a lie.

The brain cannot multitask. It can only context switch. It toggles back and forth between tasks rapidly. And this toggling comes with a high metabolic cost.

Sophie Leroy, a business professor at the University of Minnesota, coined the term “attention residue.” Her research suggests that when you switch from Task A to Task B, your attention does not immediately follow. A part of your brain remains stuck on Task A.

This residue clouds your cognitive processing power.

If you are writing a complex document and you stop to check an email, you have not just lost the two minutes it took to read the email. You have created a residue that will degrade your performance for the next twenty minutes.

When you live your day in a state of constant interruption, your brain never clears the residue. You are operating in a permanent state of cognitive fog. You are effectively lowering your IQ by ten points simply by leaving your notifications on.

So how do we clear the fog?

We have to rebuild the architecture of our day.

The Maker versus the Manager

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Paul Graham, the founder of Y Combinator, wrote a famous essay about the two types of schedules in a startup.

  • The Manager’s Schedule is built on the hour. It is a command center approach. You jump from meeting to meeting. Changing tasks every hour is not a problem; it is the job. This is how sales and operations usually work.

  • The Maker’s Schedule is different. It is built in units of half-days. Programmers and writers prefer this. They need four hours of continuous time to load the context of the problem into their working memory. If you interrupt a maker, you destroy their entire afternoon.

The problem for founders is that you are both.

You are the Manager who needs to meet with investors and hire staff. But you are also the Maker who needs to build the product and envision the future.

If you try to run a Maker’s workload on a Manager’s schedule, you will fail. You cannot write a pitch deck in thirty-minute increments between calls.

This is where Time Blocking becomes essential.

Time blocking is the practice of dedicating specific windows of time to specific classes of work. It is not just a to-do list. It is a contract with your future self.

You must partition your week. Maybe Mondays and Wednesdays are for management. That is when you do your one-on-ones, your external calls, and your administrative debris.

Tuesdays and Thursdays are for making. On those days, the calendar is blocked. No meetings. No calls. Just deep work.

Defending the Fortress

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Creating the blocks on your calendar is the easy part. Defending them is where the war is fought.

The moment you block out four hours for “Strategy,” the universe will conspire to interrupt you. A server will crash. An employee will have a crisis. Your phone will ring.

You need a defense protocol.

First, you must embrace the terrifying act of going dark. You have to close Slack. You have to put your phone in another room. You have to turn off wifi if you can.

This triggers anxiety. You worry that you are missing something vital. You worry that your team will think you are neglecting them.

But ask yourself this.

Is there any emergency that truly cannot wait two hours? If your business will collapse because you did not answer a text message in ninety minutes, you do not have a productivity problem. You have an operational problem.

Second, you must communicate your unavailability. Tell your team: “I am going heads-down from 9 AM to 1 PM. If the building is literally on fire, call my cell. Otherwise, I will reply at 1:30 PM.”

Most of the time, the “emergency” resolves itself before you return. By making yourself less available, you inadvertently empower your team to solve their own problems.

The Dopamine Loop

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There is an internal enemy we must address.

Even if you silence the external world, you will find yourself wanting to break the concentration.

Deep work is painful. It requires high cognitive load. It is much easier to reply to an email than it is to solve a complex architectural problem.

Your brain craves the dopamine hit of the “quick win.” Checking a box feels good. Seeing a new like on Twitter feels good. Staring at a blank page feels bad.

We often self-sabotage our deep work blocks because we are addicted to the feeling of being busy. Busyness acts as a numbing agent against the anxiety of the hard work.

You have to train your brain to tolerate the boredom and the difficulty. It is like a muscle. The first time you try to focus for two hours, you will fail. You will last twenty minutes before you unconsciously open a new tab.

That is okay. Close the tab. Go back to the work.

The Buffer Zones

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A rigid system will break under the volatility of a startup. If you block every minute of your day, one unexpected crisis will topple the entire domino chain.

You need to engineer slack into the system.

This concept is called “Buffer Blocks.” You should schedule at least one hour a day that is completely empty. This is your shock absorber.

When the inevitable crisis happens, you do not have to cancel your deep work. You move the crisis to the buffer block.

Furthermore, you need a “Shallow Work Block.” This is a dedicated time, perhaps at the end of the day, to do all the low-value tasks. Reply to emails. Slack catch-up. Scheduling.

By batching these low-value tasks together, you prevent them from bleeding into your high-value time. You contain the infection.

The Weekly Review

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Time blocking is not a “set it and forget it” system. It requires maintenance.

At the end of every week, usually on Friday afternoon or Sunday evening, you need to conduct a review.

Look at your calendar from the past week. Compare it to what actually happened. Did you respect your blocks? Or did you let a client meeting cannibalize your strategy time?

Look at the week ahead. Where are the landmines? Where can you carve out that precious four-hour window?

This review process allows you to iterate. You might learn that you are useless at 4:00 PM, so scheduling deep work then is a waste. You might learn that your team needs you most on Tuesday mornings, so you should open that time up.

We are not looking for perfection. We are looking for agency.

The default state of a founder is reactive. You are a pinball bouncing between bumpers.

Time blocking is the act of grabbing the flippers. It is the decision to stop letting the world dictate your day and to start dictating your contribution.

It is about realizing that your attention is the most finite resource you have.

If you do not protect it, no one else will.