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The Hidden Cost of Every Choice: Managing Decision Fatigue as a Founder
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The Hidden Cost of Every Choice: Managing Decision Fatigue as a Founder

·7 mins·
Ben Schmidt
Author
I am going to help you build the impossible.

It was 7:30 PM on a Tuesday.

I was standing in the aisle of a grocery store staring at two different jars of pasta sauce. One was garlic and herb. The other was spicy marinara. I stood there for what felt like five minutes but was probably only thirty seconds.

My brain had completely stalled.

I could not choose. I physically felt unable to lift my arm and put one of the jars into the basket. It was a trivial decision with almost zero consequence. Yet I was paralyzed.

Earlier that day I had negotiated a vendor contract, approved a new site design, and had a difficult conversation with a contractor regarding timelines. I had made high-stakes choices for ten hours straight. But the pasta sauce broke me.

This is not a unique failing of willpower. It is a biological reality known as decision fatigue.

If you are building a business you are effectively a decision-making machine. That is the job. You gather data. You weigh options. You execute.

The problem is that your ability to do this is a finite resource. When the tank runs dry the quality of your decisions plummets and your anxiety spikes. You start fearing that you are missing key information. You worry that the next choice you make will be the one that breaks everything.

We need to look at how we spend this currency so we can keep building things that last.

Understanding the Biological Cost

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There is a prevailing myth in startup culture that mental endurance is a muscle you can simply train to work indefinitely. If you just hustle harder you can push through the fog.

Science suggests otherwise.

The concept of ego depletion argues that self-control and decision-making draw from a limited pool of mental resources. When that pool is drained we default to one of two states.

First is reckless impulsivity. We say yes to things we should vet more carefully just to get the decision off our plate.

Second is decision avoidance. We do nothing. We let emails pile up. We delay product launches. We stare at pasta sauce jars.

A famous study of parole judges showed that prisoners who appeared early in the morning received parole about 65 percent of the time. Those who appeared late in the day received parole less than 10 percent of the time. The judges were not malicious. They were simply depleted. Their brains defaulted to the status quo which was to keep the prisoner locked up.

For a founder this is terrifying.

It implies that the quality of your strategic vision degrades as the day goes on. It forces us to ask a difficult question. Are the decisions you make at 5 PM as sound as the ones you make at 9 AM?

If the answer is no then we have an operational problem to solve.

The Two-Door Framework

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We cannot stop making decisions. We can only change how we process them. One of the most effective ways to stop the drain is to categorize the choices before we even attempt to solve them.

Jeff Bezos famously described this as Type 1 and Type 2 decisions. I prefer to think of them as One-Way Doors and Two-Way Doors.

A One-Way Door decision is irreversible. Once you walk through you cannot go back. Selling your company is a One-Way Door. Signing a five-year lease is a One-Way Door. Bringing on a co-founder is a One-Way Door.

These require heavy cognitive load. They require slow, methodical thinking.

A Two-Way Door decision is easily reversible. If you walk through and don’t like what you see you can just turn around and walk back out. Changing the pricing on a landing page is a Two-Way Door. Trying a new project management software is a Two-Way Door.

The fatigue sets in when we treat Two-Way Doors like One-Way Doors.

We agonize over the logo color. We spend weeks debating a blog post title. We waste high-value mental energy on things that can be fixed later.

Treat reusable decisions like reusable doors.
Treat reusable decisions like reusable doors.
If a decision is reversible make it quickly. If it is irreversible take your time. Distinguishing between the two saves you from burning out on the small stuff.

Systems Over Willpower

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You have likely heard about Steve Jobs wearing the same black turtleneck or Mark Zuckerberg wearing the same grey t-shirt every day. It is easy to mock this as a quirk of the wealthy elite.

It is actually a defense mechanism.

They removed a variable from their morning. By automating the decision of what to wear they saved that unit of energy for something that mattered to the business.

We can apply this logic to more than just our wardrobes.

  • Meal Planning: Decide what you will eat for lunch for the whole week on Sunday. That is five decisions removed from your work week.
  • Meeting Rhythms: Set specific days for specific types of meetings. Marketing is always on Tuesday. Finance is always on Thursday. You no longer have to decide when to schedule things.
  • The Tech Stack: Stop looking for new tools every week. Pick a suite of software and stick to it until it actively breaks.

The goal is to put as much of your life on autopilot as possible so that your conscious brain is free to tackle the complexities of your market.

When you do not have to think about the logistics of your day you can think about the strategy of your decade.

Guarding Your Prime Hours

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If we accept that decision-making energy depletes throughout the day then the sequence of our work becomes critical.

Most of us start the day by checking email or Slack. This is a mistake.

When you open your inbox you are immediately presented with a list of other people’s priorities. You are forced to make dozens of micro-decisions about how to respond, what to archive, and what to delegate.

By the time you get to your real work you have already chipped away at your reserves.

Flip the script. Identify the one major task that requires your absolute best thinking. It might be writing a pitch deck or auditing your financials. Do that first.

Do not look at your phone. Do not open your email.

Use your full tank of gas to drive the most important mile. Once that is done you can spend the rest of your depleted energy on the reactive tasks like email and administrative hurdles.

This requires discipline. It feels uncomfortable to ignore the noise of the business for the first two hours of the day. But the alternative is bringing a tired brain to your most critical problems.

The Unknowns of Intuition

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There is still a lot we do not know about how this works.

While the science of depletion is compelling there are moments where intuition seems to override it. Sometimes a tired founder has a breakthrough idea late at night. Sometimes the pressure of a deadline creates a clarity that a well-rested brain cannot replicate.

Is there a second wind for decision making?

Does passion replenish the tank in real-time? If you are working on something you deeply love does the cost of the decision go down?

We also have to wonder about the role of experience. As you build more businesses do you become more efficient at making choices? Does a veteran founder use less glucose to decide on a marketing strategy than a novice?

I suspect the answer is yes. This is why we keep showing up. We are building a library of patterns that allow us to make faster decisions with less effort.

Until we reach that point of mastery we have to respect our biology.

Your job is not just to work hard. Your job is to make good choices. If you are exhausted you cannot do your job.

Treat your mental energy like the capital in your bank account. Spend it wisely. Invest it where it yields the highest return. And when the account is empty stop spending.