Skip to main content

Glossary

Knowledge is power.

What is a Context Window?

6 mins
The context window defines the short-term memory limit of an AI model. Understanding it is vital for founders building AI products to manage costs and performance effectively.

What is Onboarding?

6 mins
Onboarding is the critical process of guiding new users to realize the core value of a product quickly to ensure retention and long term business viability.

What is Logo Retention?

3 mins
Logo Retention measures the percentage of customers kept over time, ignoring revenue. It reveals true product stickiness and churn trends that revenue metrics often hide.

What is Inbound vs. Outbound Marketing?

3 mins
A straightforward breakdown of pulling customers in via content versus pushing messages out via direct sales to help founders choose the right growth strategy.

What is a Management Fee?

3 mins
This article defines the venture capital management fee, explains the standard 2% structure, and highlights how it reduces the actual capital available for startup investments.

What is a Double-Sided Referral?

7 mins
A double-sided referral rewards both the existing user and the invitee, creating a growth loop that lowers acquisition costs by incentivizing participation through mutual benefit and reduced social friction.

What is a Contractor (1099)?

3 mins
This article defines the 1099 contractor, outlines the critical differences between contractors and employees, and identifies the best scenarios for startups to utilize independent talent.

What is an Upgrade?

6 mins
An upgrade occurs when a SaaS customer moves to a higher priced subscription tier, creating expansion revenue and increasing lifetime value without the high costs of new customer acquisition.

What is a Strategic Partnership?

3 mins
An analysis of business alliances, detailing how to distinguish between a PR stunt and a revenue-generating partnership, and the dangers of partnering with giants.