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What is Executive Coaching?
  1. Glossary/

What is Executive Coaching?

·591 words·3 mins·
Ben Schmidt
Author
I am going to help you build the impossible.

Being a founder is undeniably lonely. You cannot vent to your employees because it destroys morale. You often cannot be fully vulnerable with your investors because it might signal weakness. This isolation creates an echo chamber where your own bad habits can fester unchecked. This is where Executive Coaching enters the equation.

Executive Coaching is a professional relationship between a coach and a client designed to enhance the client’s leadership or management performance. It is not therapy. It is not consulting. It is a structured partnership focused on future growth and operational effectiveness.

For a long time, coaching had a stigma. It was seen as remedial training for failing CEOs. Today, that narrative has flipped. Top tier founders view coaching the same way elite athletes view training. It is about optimizing performance, not fixing pathology.

The Mirror Effect

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The primary function of an executive coach is to act as a high fidelity mirror. As a leader, you rarely get honest feedback. Your subordinates want to please you. Your board wants to direct you.

A coach has no agenda other than your improvement. They reflect your behavior back to you without distortion. They help you see your blind spots. They force you to ask uncomfortable questions. Why are you avoiding that difficult conversation? Why did you react with anger in that meeting? Why are you refusing to delegate that task?

By surfacing these unconscious patterns, you can address the bottlenecks that are limiting your company’s growth.

Coaching vs. Mentorship vs. Therapy

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It is vital to distinguish coaching from other forms of support. Mixing these up leads to misaligned expectations.

  • Therapy looks backward. It deals with trauma, past history, and emotional healing. While coaching involves emotions, it focuses on future outcomes and professional behavior.
  • Mentorship is usually informal and directive. A mentor says, “Here is how I did it, you should do the same.” It is based on their specific experience.
  • Consulting is transactional. You hire a consultant to solve a specific problem for you. They give you the answer.

A coach does not give you the answer. They believe you already have the answer, but you are blocked from seeing it. They use inquiry and frameworks to help you unlock your own solution.

The ROI of Soft Skills

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Founders often hesitate to spend money on coaching because the ROI feels fuzzy. It is easy to measure the return on ad spend. It is hard to measure the return on “better listening.”

However, at the executive level, soft skills have hard impacts. If a coach helps you improve your communication style, you might retain a key executive who was about to quit. That saves the company hundreds of thousands of dollars in recruitment and lost productivity.

If a coach helps you gain clarity on a strategic pivot, you might save months of wasted engineering time. The leverage on the CEO’s decision making is so high that even a marginal improvement in judgment pays for the coaching fees many times over.

When to Hire a Coach

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You probably do not need a coach on day one. In the beginning, the challenges are technical and existential. You need to build the product and find customers.

The need usually arises when the organization begins to scale, typically around Series A or B. This is when the job changes from building a product to building a company. The skills that got you to this stage are rarely the skills that will get you to the next one. A coach helps bridge that gap.