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How to build in public for growth and hiring
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How to build in public for growth and hiring

5 mins·
Ben Schmidt
Author
I am going to help you build the impossible.

Building in public is a strategic approach where founders share the internal workings, decisions, and progress of their company with an external audience. This method moves away from the traditional model of secret development and instead focuses on radical transparency. This strategy focuses on the cultivation of trust, the acceleration of feedback loops, and the utilization of a narrative to attract both customers and talent. When I work with startups, I find that this approach provides a distinct advantage by humanizing the brand before it even reaches full scale. It allows a business to build a community that feels a sense of ownership in the product success. This summary focuses on how transparency impacts growth and the specific ways you can manage the exposure of your internal processes. We will look at the balance between being open and protecting your core assets.

Building trust through transparency and feedback

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Trust is the most valuable currency for a new business. When a founder shares the logic behind a difficult decision or the reality of a failed product feature, they build a layer of credibility that marketing cannot buy. People tend to support those who are honest about the struggle. This openness also creates an immediate feedback loop. Instead of waiting months to launch a feature that no one wants, you can share a mockup on social media and get instant reactions. This data is vital for making quick adjustments. When I work with startups, I suggest they view their social presence as a live laboratory. You are not just broadcasting information. You are inviting a conversation that can shape the product roadmap. This level of engagement ensures that the development process is aligned with actual market needs rather than internal assumptions or untested theories.

Utilizing public narratives for hiring and acquisition

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Finding the right people to join a team is often harder than finding the first customers. Building in public acts as a passive recruiting tool. Prospective employees can see the culture, the pace of work, and the challenges they would be expected to solve. This transparency filters out candidates who are not a good fit and attracts those who are genuinely excited about the mission. For customer acquisition, the narrative of the build creates a story that people want to follow. They are not just buying a tool. They are supporting a journey. This emotional connection can lower acquisition costs over time. When I work with startups, I observe that founders who share their daily wins and losses often have a waitlist of users before the product is even functional. This early momentum is critical for surviving the early stages of a business lifecycle.

Navigating the drawbacks and psychological costs

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There are real risks to this level of exposure. The common fear is that a competitor will see what you are doing and copy it. While this is possible, the reality is that execution is much harder than imitation. Most competitors are too busy with their own problems to pivot based on your social posts. A more significant risk is the psychological toll on the founder. Constantly being in the public eye can lead to burnout or a feeling of performance anxiety. You might feel pressured to make every update look like a success. When I work with startups, I remind them that the value of building in public is the reality, not a curated version of it. If you only share the good parts, you lose the trust of the audience. Dealing with public criticism is also a skill that must develop quickly.

Steps to implement a transparency workflow

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To start this process, you must first decide what is off limits. You do not have to share every detail of your bank account or legal documents. Pick three or four areas where you can be consistently open. These could include your product development, your hiring process, or your reflections on the industry. Once you have defined your boundaries, choose a platform where your target audience already lives. This could be a professional network or a more casual social feed. The key is consistency. When I work with startups, I tell them to document rather than create. Do not spend hours making a perfect post. Just take a screenshot of what you worked on today and explain why it matters. This reduces the friction of the process and ensures that sharing becomes a natural part of your workday. This helps you maintain a steady presence.

Maintaining momentum through consistent movement

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Important aspect of this strategy is to keep moving. It is easy to get stuck in a debate about whether you should share a particular piece of information. In a startup environment, movement is always better than debate. If you are unsure, err on the side of sharing. The speed of your progress is what will ultimately protect you from competition. A competitor might see your idea, but they cannot replicate your velocity or the community you have built. Building in public is not about being perfect. It is about showing that you are capable of doing the work and solving problems in real time. We should never deny the power and difficulty of actually doing versus criticizing from the sidelines. This evidence of progress attracts investors and customers. Focus on the work and let the public journey be a reflection of that effort.